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Privacy Policy

Privacy Policy

How TopNurse.info collects, uses, and protects your information — written in plain English, effective for all our study tools including the Gini AI Assistant, Quiz Enhancer, and Premium subscriptions.

Skyian LLC TopNurse.info Last updated: September 24, 2026
1

Introduction

TopNurse.info is an online CNA exam preparation platform operated by Skyian LLC. We provide practice quizzes, adaptive study tools, an AI-powered study assistant (“Gini”), and premium study plans for nursing assistant exam candidates.

This Privacy Policy explains what information we collect when you use TopNurse.info, how we use it, the choices you have, and the protections we apply. It applies to our website, our practice tools, and our premium subscription services.

2

Information We Collect

Account information. When you create an account, we collect your name and email address.

Usage data. We collect standard technical information such as your IP address, browser type, device type, pages visited, and the dates and times of your visits.

Quiz answers and scores. When you take practice quizzes or exams, we store your answers, scores, and results so you can track your progress.

Quiz Enhancer data. Our adaptive practice features rely on additional learning data, including your practice performance, weak-area analysis, and spaced-repetition progress (for example, which topics you are scheduled to review and when).

Gini AI chat: the messages you type to the AI tutor are processed in order to generate responses. Please do not share personal or sensitive health information about yourself or others in chat.

Payment data. Premium subscriptions are processed through our payment processor at shop.topnurse.info. We never receive or store full credit or debit card numbers.

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How We Use Information

  • Providing the service — operating your account, delivering quizzes, saving your progress, and grading your practice attempts.
  • Personalizing your practice — adjusting quiz difficulty, highlighting weak areas, and scheduling spaced-repetition reviews based on your performance.
  • Improving our content — understanding which questions and topics users find difficult, so we can improve our materials.
  • Customer support — responding to your questions and resolving issues.
  • Marketing — sending promotional emails only where you have consented or where otherwise permitted; you can opt out at any time.
4

Gini AI Assistant

Gini is an AI-powered study assistant available on TopNurse.info. When you send a message to Gini, your conversation is processed to generate a helpful response. Some or all of this processing may be performed by a third-party AI service provider on our behalf.

Please do not enter sensitive personal data — such as medical records, health conditions, government identification numbers, or financial details — into the AI chat. Use Gini for study questions only.

Gini’s responses are study guidance, not professional advice. They do not constitute medical, nursing, legal, or other professional advice, and they should not replace your coursework, textbooks, or official exam preparation materials.

5

Quiz Enhancer & Learning Analytics

The Quiz Enhancer uses learning analytics to personalize your preparation: it tracks your practice performance, identifies weak areas, and schedules spaced-repetition reviews to help you retain material.

  • What we track: answers, scores, question-level performance, weak-area analysis, and review-scheduling progress.
  • Why: to adapt practice to your level and show you meaningful progress — not to profile you for unrelated purposes.
  • Retention: learning analytics data is retained while your account is active so your progress and review schedule remain intact. See Section 13 (Data Retention).
  • Your control: you may request deletion of your learning analytics data at any time by contacting hello@topnurse.info. Deleting this data will reset your progress tracking and adaptive recommendations.
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Premium Subscriptions & Payments

TopNurse.info offers premium study plans: a 7-day plan for $9.99, a 30-day plan for $19.99, a 90-day plan for $39.99.

  • Checkout: payments are handled via our secure checkout at shop.topnurse.info. We do not receive or store full card numbers.
  • Billing emails: we use your email address to send receipts, renewal reminders, and subscription notices.
  • Refunds: refunds are handled according to our Pass Guarantee and refund terms, described at /refund-policy/.
  • Terms: your use of the service is also governed by our Terms of Service.
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Cookies & Analytics

We use cookies and similar technologies for three purposes:

  • Essential cookies — required to keep you logged in, remember your quiz progress, and keep the site secure. These cannot be disabled.
  • Analytics cookies — we use Google Analytics to understand how visitors use the site (pages visited, session duration, approximate location) so we can improve it.
  • Advertising cookies — Google Ads may use cookies to personalize the ads you see based on your visits to this and other sites.

You can control or opt out of personalized advertising and some analytics through your browser settings and these industry tools:

8

Data Sharing

We do not sell your personal information. We share information only with service providers who process it on our behalf under contractual obligations to protect it:

  • Payment processor — handles premium subscription transactions at shop.topnurse.info.
  • AI service provider — processes Gini conversations to generate responses on our behalf.
  • Analytics and advertising providers — Google Analytics and Google Ads, as described in Section 7.

We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of TopNurse.info, our users, or others.

9

Data Security

We use reasonable administrative, technical, and physical safeguards — including encryption in transit (HTTPS) and access controls — to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10

Your Choices & Rights

You have the following choices and rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you.
  • Correct — request correction of inaccurate or incomplete information.
  • Delete — request deletion of your personal information, including Quiz Enhancer learning data (see Section 5).
  • Export — request an export of your information in a portable format.
  • Opt out — unsubscribe from marketing emails at any time via the link in any email or by contacting us.

To exercise any of these rights, contact hello@topnurse.info.

California residents (CCPA): under the California Consumer Privacy Act, you have the right to know what personal information is collected, request deletion, request disclosure of categories collected and shared, opt out of any “sale” of personal information (we do not sell your personal information), and not be discriminated against for exercising these rights. Requests will be answered within 45 days of verification (extendable as permitted by law).

11

Children’s Privacy

TopNurse.info is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact hello@topnurse.info and we will delete it promptly.

12

International Transfers

Our services are operated in the United States, and your information is stored on servers located in the United States. If you access TopNurse.info from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

13

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

  • Account data — kept while your account is active.
  • Quiz and learning analytics data — kept while your account is active so your progress, weak-area analysis, and review schedule remain available; deleted at your request.
  • Billing records — retained as required for accounting and tax purposes.
  • Usage and analytics data — retained in aggregated or de-identified form where it can no longer identify you.

When you delete your account or data, we remove or anonymize it within a reasonable period, except where retention is legally required.

14

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When we do, we will update the “Last updated” date at the top of this page. Material changes will be highlighted on this page or communicated to you by email. Continued use of TopNurse.info after a change takes effect means you accept the updated policy.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Skyian LLC
30 N Gould St, Suite R, Sheridan, WY 82801, USA
hello@topnurse.info

See also our Terms of Service and Refund Policy.