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FAQs

Help Center

Frequently Asked Questions

Everything you need to know about CNA exam prep with Top Nurse — free practice tests, premium plans, the Quiz Enhancer, and the Gini AI tutor.

Getting Started

Getting started with Top Nurse

The basics of who we are and what you can use for free.

What is Top Nurse?
Top Nurse is a CNA exam prep platform built to help you pass your certified nursing assistant exam. We combine free practice tests with a practice platform where every test is free, plus an optional Premium plan that removes ads and unlocks unlimited Gini AI, exam readiness tracking, and the full missed-question review bank.
Are the free practice tests really free?
Yes — completely free, with no sign-up required. You can start practicing right away at our free CNA practice tests page. No credit card and no account needed.
Do the tests match the real CNA exam format, timing, and difficulty?
Our practice tests are built to mirror the structure, timing, and difficulty of the actual CNA written exam, covering the same exam domains — from basic nursing skills to mental health needs — so you practice the way you’ll be tested.
Can I use Top Nurse on my phone or tablet?
Yes. Top Nurse works on any modern device — desktop, laptop, tablet, or smartphone. Lessons, practice tests, flashcards, and the Gini AI tutor all work in your browser, so you can study wherever you are.
Is this course right for first-time takers and retakers?
Both. If you’re a first-time taker, the free practice tests walk you through every exam domain from the ground up. If you’re retaking the exam, the diagnostic-style practice tests and Quiz Enhancer’s weak-area drills help you zero in on exactly what held you back last time.
Does it work for my state?
Yes. CNA exams across states follow a common national framework (such as NNAAP-style testing), and our curriculum and practice tests are built around that shared body of knowledge — so candidates in any state can prepare with Top Nurse.
Premium Plans

Premium plans & pricing

What premium unlocks, what it costs, and how fast you can start.

What do I get with a premium plan?
Every premium plan includes the complete course:
  • An ad-free experience with any Premium plan
  • Full-length exam simulations
  • Every question — always free
  • 300+ flashcards
  • Gini AI tutor, available 24/7
  • Performance analytics
  • Quiz Enhancer: adaptive difficulty, weak-area drills, and spaced-repetition flashcards
  • Certificate of Completion when you finish with an 80%+ average
How much does it cost?
You can choose the plan that fits your timeline: a 7-Day plan for $9.99, a 30-Day plan for $19.99 (our most popular), or a 90-Day plan for $39.99.
How fast do I get access after payment?
Access is instant. As soon as your payment is confirmed you can start studying immediately, and you’ll also receive an email with your login details so you can get back into your account at any time.
Do I get a certificate?
Yes — complete the course with an average score of 80% or higher and you’ll earn a Certificate of Completion to mark your achievement.
How is premium different from the free tests?
The free practice tests give you a taste of real exam-style questions at no cost. Premium unlocks the full system: unlimited Gini AI, your exam readiness score with performance tracking, the complete missed-question review bank, and full-length exam simulations — all ad-free.
Quiz Enhancer & AI

Quiz Enhancer & the Gini AI tutor

Our smart practice tools that adapt to how you learn.

What is the Quiz Enhancer?
The Quiz Enhancer is our new adaptive practice engine. It adjusts question difficulty as you improve, targets your weakest areas with focused drills, and uses spaced-repetition flashcards to help what you learn actually stick — so your study time goes where it matters most.
How does the Gini AI tutor help me?
Gini is your 24/7 study companion. Ask it any question about the material and get instant, exam-focused answers and explanations. It also recommends what to study next based on your performance, so you always know the smartest next step.
Does the Quiz Enhancer work with free tests or premium only?
The Quiz Enhancer is a premium feature. Free users can take the standard free practice tests; adaptive difficulty, weak-area drills, and spaced-repetition flashcards unlock with any premium plan.
Billing & Guarantee

Billing, security & guarantee

Payments, security, and what happens if you don’t pass.

What payment methods do you accept?
We accept all major credit cards as well as PayPal, processed through our secure checkout at shop.topnurse.info.
Is my payment secure?
Yes. All payments are processed over a secure connection with 256-bit TLS encryption, and we never store your card details on our servers.
What if I don’t pass my exam?
Your premium plan is backed by our 100% money-back pass guarantee. If you don’t pass your CNA exam after preparing with us, you can request a full refund — full details and conditions are on our Refund Policy page.
I’m having a technical issue. Who do I contact?
Our support team is happy to help with any technical issue — login trouble, payment questions, or accessing your course materials. Reach us any time via our Contact Us page and we’ll get you back on track.

Still have questions?

Our support team is here to help — or jump straight in and see the quality of our prep for yourself, completely free.