HCAHPS Score Focus From Day One

The Patient Experience Has Changed Healthcare Delivery. Medical facilities are being held to increased quality standards by federal oversight as well as the general public. Despite the fact that the patient experience should be a primary factor in the delivery of healthcare, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is one survey … Read more

Chantale Trouillot: Nurse Inventor That is Humanizing Healthcare

Many people complain that one of the most dehumanizing aspects of a hospital stay is wearing a standard open back patient gown. Then there is the lovely paper gown provided by some clinics that somehow makes the dehumanizing open back material gown seem modest. These types of problems in healthcare often inspire nurses to become … Read more