Pass Guarantee

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

TRIPLE SHIELD GUARANTEE

Our commitment to your success comes with three layers of protection:

  1. PERFORMANCE GUARANTEE
  • Pass your CNA written exam on the first attempt, or get 100% of your money back
    Requirements:
    • Complete 95% of all practice tests
    • Maintain a minimum score of 85% on each practice test
    • Take at least 3 full-length simulated exams
    • Complete all section reviews
    • Valid for exams taken within 25 days of course completion
  1. COMPETENCY GUARANTEE
    If you meet ALL the following criteria but still don’t pass your exam:
    • 95% course completion rate
    • 90% or higher average score across all tests
    • Minimum of 30 hours of study time logged
    • Completion of all knowledge checks
    You’ll Receive:
    • Full refund
    • 30 days of additional premium access
    • Additional study materials.

  2. EXCELLENCE GUARANTEE
    We guarantee the quality and accuracy of our content. If you find any outdated or incorrect information:
    • We’ll update it within 48 hours
    • Extend your access by 3 days
    • Provide you with supplementary study materials

How to Claim:

  1. Email guarantee@topnurse.info within 7 days of exam results
  2. Include:
    • Your full name and email used for purchase
    • Exam date and location
    • Copy of exam results
    • Course completion certificate

Terms & Conditions:
• Account must be in good standing
• Cannot be combined with other promotional offers
• Limited to one refund per customer
• Must complete all required components before exam date
• Guarantee applies to official state CNA written exams only
• All practice tests must be completed without interruption
• Multiple failed attempts on the same practice test will not count toward completion
• Study sessions must be properly logged in the system
• Practice tests must be completed with reasonable time intervals
• Evidence of rushed or skipped content will void the guarantee